Free SLA Uptime Monitor
Free online free sla uptime monitor to help you monitor your support SLAs quickly and easily. No registration required, instant results, and completely free to use.
Configure SLA Monitoring
Set up your monitoring parameters to track SLA performance across your SupportGPT bots
What is SLA Monitoring?
Service Level Agreement (SLA) monitoring tracks how quickly your support bots respond to customer inquiries. This tool analyzes your conversation history to measure compliance with your target response times.
Select which bots to monitor and your target response time
We analyze conversation history and calculate SLA compliance
Get detailed metrics and automatic alerts if uptime drops below 99%
💡 Pro Tips
- •Set realistic SLA targets based on your team's capacity
- •Monitor longer periods (30+ days) for more accurate trends
- •Use email alerts to stay informed of performance issues
- •Review missed SLAs to identify improvement opportunities
How It Works
Track and optimize your support team's SLA performance in three simple steps
Select Bots & Configure Settings
Choose which SupportGPT bots to monitor, set your target SLA response time in minutes, define the monitoring period, and provide an email address for alerts when performance drops.
Analyze Conversation History
Our system queries your conversation history and calculates the time between each customer message and your bot's first response, comparing these times against your SLA target to determine compliance.
View Results & Get Alerts
Review comprehensive uptime metrics, daily performance trends, and detailed lists of missed SLAs. Receive automatic email alerts when uptime drops below 99% with actionable insights for improvement.